I think some people are getting mixed up on your description. Web Console more commonly refers to the VMRC ... not the actual website of vCloud Director where you would login to do stuff (configure it). I think you are having issues with teh latter.
if you have two cells, can you shut one down completely (OS= off) then restart services on cell 2 (vmware-vcd restart)
after this is done .. wait about 10 minutes, then provide the cell.log and vcloud-container-debug.log file from vcloud director.