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[JIRA] (HHQ-5911) TopN: specific platform has problems: records are not sent to the server & configuration problem

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Osnat Haiman created HHQ-5911:

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             Summary: TopN: specific platform has problems: records are not sent to the server & configuration problem

                 Key: HHQ-5911

                 URL: https://jira.hyperic.com/browse/HHQ-5911

             Project: Hyperic HQ

          Issue Type: Bug

            Reporter: Osnat Haiman

            Assignee: Adar Margalit

            Priority: Major

 

 

TopN has worked well on different Linux platforms.

However, I noticed a wrong behavior on specific platform (10.23.196.166 root/imroot1).

I saw that when i changed the property 'top_processes.number' to 2 (default is 10) via the Configuration Proprties or via a management policy - it always has displayed 1 process (i.e. 1 line).

Before i opened this bug, I wanted to verify this behavior again & i added the agent to Hyperic.

I then saw then that it displayed "unavailable data" message.

When I looked at the topn_records folder - i saw that records got aggregated there and were not sent to the server.

The agent log has displayed the following repeating error:

ERROR Error sending TOPN data to server: IO error: Connection failure: HTTP/1.1 500 Internal Server Error

 

Note: agent contains build 475 which worked well & was demonstrated in the Demo (we demonstrated well other Linux).

 

I can reboot the server, but I prefer not.

Maybe the platform is damaged, but maybe i faced 2 problems (the property change & the unsent messages) taht might occur at customers.

 

I suggest to analyze this platform in concern to the TopN feature.

According to the analysis - to decide if fix is needed or not.

 

 

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