We have several floating pools where users will sign in on a second device while a session is active on another device and end up with a new session rather than joining their previous session. Allow multiple sessions per user is set to no, and automatic logoff after disconnect is set to never (as per http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1007581). The cases I have personally witnessed were using a secondary device to connect, but I am wondering if some users are just trying to reconnect after a session timeout and ending up with a new session as well.
Has anyone else had issues with users receiving new sessions rather than successfully connecting back to an existing session that they are just disconnected from?
Thanks.