parallelsORfusion wrote: Not helped by hopeless online help.
A very frustrating experience so far.
At this rate I'm considering throwing the Mac away and going back to a Dell!
With comments such as this I can recall the first thing I said to you in your first post a year ago yesterday, "With all your negativism about the Mac, why did you even bother to purchase one!?" and I'd strongly suggest you go back to using a Dell and give the Mac to someone that actually knows how to use it! 